At Civil TAC LLC, we are committed to processing and shipping orders as efficiently as possible while maintaining full compliance with all applicable laws and regulations. This Shipping Policy outlines important information regarding order processing, shipping timelines, firearm shipment requirements, carrier usage, and restrictions. By placing an order on www.civiltac.com, you agree to the terms outlined below.
Order Processing Times
Processing time refers to the period required to prepare your order for shipment. This includes order verification, packaging, and coordination with shipping carriers or Federal Firearms License (FFL) dealers when applicable.
Body Armor Products: Due to manufacturing and sourcing requirements, body armor orders require approximately 5–10 business days for processing before shipment
All Other Products: Tactical gear, knives, ammunition, and accessories typically require 3–5 business days for processing before shipment
Processing times do not include shipping transit time. Orders are processed during standard business days and exclude weekends and holidays.
During high-demand periods, promotions, or unforeseen circumstances, processing times may be extended.
Shipping Carriers
Civil TAC LLC ships orders using trusted carriers, including:
UPS
FedEx
USPS
The carrier selected for your order will depend on factors such as product type, shipping destination, package size, and the most efficient delivery method available at the time of fulfillment.
Estimated Shipping Times
Once your order has been processed and shipped, delivery typically takes approximately 3–7 business days depending on your location and selected shipping method.
Tracking information will be provided via email once your order has shipped. Customers are responsible for monitoring tracking updates and ensuring availability for delivery when required.
Please note that delivery timeframes are estimates and are not guaranteed.
Firearms Shipping Policy (FFL Required)
All firearm purchases made through Civil TAC LLC must be shipped to a valid Federal Firearms License (FFL) holder in compliance with federal law.
By placing an order for a firearm, you acknowledge and agree to the following:
Firearms will not be shipped directly to your residence
You must select a valid FFL dealer to receive the firearm shipment
You are responsible for ensuring the FFL dealer is willing to accept the transfer
You must complete all required background checks and legal paperwork at the FFL location before taking possession
Civil TAC LLC is not responsible for:
Transfer fees charged by the FFL dealer
Delays caused by the FFL dealer
Denial of transfer due to background checks or legal restrictions
If a firearm cannot be transferred, it may be returned to Civil TAC LLC at the customer’s expense, and additional fees may apply.
State and Local Shipping Restrictions
Certain products sold by Civil TAC LLC may be restricted in specific states, counties, or municipalities.
These restrictions may apply to:
Firearms
Ammunition
Magazines
Body armor
Other regulated tactical equipment
It is the customer’s responsibility to understand and comply with all local, state, and federal laws before placing an order.
Civil TAC LLC reserves the right to:
Cancel or refuse any order that violates applicable laws
Restrict shipment of certain products to specific jurisdictions
Request additional documentation or verification before shipping
If an order is canceled due to legal restrictions, applicable fees may be deducted.
Ammunition Shipping
Ammunition shipments must comply with all federal, state, and local regulations.
Certain locations may restrict or prohibit ammunition shipments. Civil TAC LLC will not ship ammunition to areas where it is not legally permitted.
Customers are responsible for verifying eligibility prior to purchase.
Order Changes and Cancellations
Orders may be modified or canceled only before processing begins.
Once an order has entered the processing stage, we are unable to:
Make changes to product selection
Update shipping information
Cancel the order
To request a cancellation, customers must contact support as soon as possible.
Firearm orders cannot be canceled once they have been shipped to an FFL dealer.
Lost, Damaged, or Delayed Shipments
Civil TAC LLC is not responsible for delays caused by:
Shipping carriers
Weather conditions
Natural disasters
Incorrect shipping information provided by the customer
Other unforeseen circumstances outside our control
If a package is lost or damaged during transit, customers must notify Civil TAC LLC promptly.
We will assist in initiating a carrier claim and work toward a resolution where possible.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information at the time of purchase.
Civil TAC LLC is not responsible for:
Orders shipped to incorrect addresses provided by the customer
Additional fees incurred due to address corrections
Delays caused by incomplete or invalid shipping details
If an order is returned due to an incorrect address, additional shipping fees may apply to reship the package.
Delivery Responsibility
Once a package has been marked as delivered by the carrier, Civil TAC LLC is not responsible for:
Lost or stolen packages
Misdelivery issues
Customers are encouraged to ensure secure delivery locations and monitor tracking updates closely.
No Guaranteed Delivery Dates
Civil TAC LLC does not guarantee delivery dates.
All delivery timeframes are estimates provided by shipping carriers and may vary based on external factors. We are not liable for delays that occur after the package has been handed over to the carrier.
Policy Acceptance
By placing an order with Civil TAC LLC, you acknowledge that you have read, understood, and agreed to this Shipping Policy, including all firearm shipping requirements and legal compliance obligations.
Contact Information
If you have any questions, concerns, or requests regarding this Policy please contact us:
Civil TAC LLC
Phone: (888) 282-8086
Website: www.civiltac.com